30 day return policy on all* items.
There will be a 10-25% restocking fee applied to returned items depending on the condition the item and its packaging comes back in .
The customer is responsible for returning products, at their expense, to Radio City.
*certain custom orders are exempt.
Note to Our International (non USA / Canada) Customers:
You MAY want to consider using our shipping partner Bongo International. (See more info below).
Currently we are unable to process international credit card orders (Except Canada) as it is difficult to get address verification for credit cards issued by banks outside of the United States of America and / or Canada.
However we would be happy to process orders with a wire transfer payment or International Money Order.
Please e-mail us at email at
if you would like to do a wire transfer order and tell us how you would prefer your order to be shipped.
We will reply with your total cost including shipping charges.
All payments must of course be in the form of U.S. dollars.
Also international shipping WILL BE greater than $10USD. The default best rate only applies to
continental US customers. We will contact you with your actual shipping costs after you place your order.
You can calculate ballpark shipping costs by going to the UPS.Com website
and entering our address :
Country : United States
City : New Brighton, Postal /Zip Code: 55112
as the source and your address as the destination address.
Our dealer agreement with most of our telescope vendors Celestron, Meade and Orion only permit us to ship to addresses inside the United States of America.
Fortunately this is NOT true for Vixen & TeleVue brand telescopes.
Those we can ship to anywhere you are willing to pay the shipping to.